Refund & Exchange Policy – Article Lifestyle

At Article Lifestyle, we are committed to ensuring customer satisfaction while maintaining a fair and transparent policy.

1. No Refund Policy

We have no policy for refund, the policy only for exchange/change by another products. 

2. Exchange Policy

We do offer exchange under the following conditions:

• Exchange requests must be made within 3–7 days of the purchase/delivery date

• The item must be unused, unwashed, and in original condition with tags intact

• Exchange is subject to product availability (size/design)

3. Exchange Process

• Customers need to contact our support team to request an exchange

• Our team will guide you through the exchange procedure

• The product must be returned through our designated delivery partner

4. Delivery Charges

• Customers are required to bear the delivery cost for the exchange process

• Delivery charges may apply for both return pickup and re-delivery

5. Damaged / Wrong Product

• If you receive a defective, damaged, or incorrect product, please notify us within 24 hours

• In such cases, we will arrange an exchange without additional delivery charges

6. Non-Exchangeable Items

The following items are not eligible for exchange:

• Used, washed, or damaged products (by customer)

• Items without original packaging or tags

• Products purchased on clearance/discount (if applicable)

7. Right to Refuse

Article Lifestyle reserves the right to reject any exchange request if the conditions are not met.

8. Policy Updates

We may update this policy at any time without prior notice. Please review this page periodically.

📞 Support: +88 01332531591

📩 Email:  info.articlefashion@gmail.com